19 August 2017 About Legal Share:
Bit-Slapping, a New Approach to Customer Support
March 13th, 2013 | Tbilisi, Georgia | John Keogh
Cartoon: Bit-Slapping, a New Approach to Customer Support
To embed this cartoon on a page, use this link: http://www.dailygloom.com/media/cartoons/bit_slap.png

About:

Whoever develops this sort of software will make a lot of money. In releasing software to large numbers of end users, you find that you hear nothing from the vast majority of them, but there is one in every few thousand that has a personality disorder of some sort. This number is higher in certain demographics, particularly for free games on the Apple app store (as opposed to this, network utility software doesn't seem to have this issue at all).